Help & Questions

Frequently Asked Questions

Find answers to common questions about our shawls, orders, and more.

How do I place an order?

Browse our collection, select your desired shawl, and click "Add to Cart". Follow the checkout steps to complete your purchase.

What payment methods do you accept?

We accept all major credit/debit cards and other available payment options at checkout.

How long does shipping take?

Shipping times vary by location. You will receive a tracking number once your order is dispatched.

Can I return or exchange a product?

Yes, we accept returns and exchanges within a specified period. Please contact us for more details.

How can I contact you?

You can reach us via email or through our contact form. We're happy to help!