Shipping policy

Here’s a clean, professional Shipping Policy you can directly paste into Shopify (just tweak a few details like timelines and location):


Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.


Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.


Shipping Locations

We currently ship to:

  • INDIA

  • NORTH AMERICA, AUSTRALIA, EUROPE, UK, GULF, ASIA

If your location is not available at checkout, please contact us before placing an order.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.


Delays & Issues

While we strive to deliver your order on time, delays may occur due to:

  • High order volumes

  • Courier delays

  • Weather or unforeseen circumstances

We are not responsible for delays caused by shipping carriers or customs.


Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:

📧 contact@sofishawls.com

We will assist you in resolving the issue as quickly as possible.


Customs, Duties & Taxes (For International Orders)

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.